for CLOTHWIK

At CLOTHWIK, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.clothwik.shop) and mobile app. By accessing our platform, you agree to the terms of this policy.

1. Information We Collect We collect different types of information for various purposes to provide and improve our services:

  • Personal Data: When you create an account, purchase products, or subscribe to newsletters, we may ask for personal data such as your name, email address, phone number, and shipping address.
  • Payment Information: We collect billing details including credit card numbers, expiration dates, and billing addresses to process payments.
  • Usage Data: We collect information on how you access and interact with our website or app, including your IP address, browser type, and device information.
  • Cookies and Tracking Data: Cookies and similar tracking technologies are used to enhance your browsing experience and improve the functionality of our platform.

2. Use of Your Information CLOTHWIK uses the collected data for various purposes:

  • To process orders and manage transactions: This includes processing payments, shipping products, and providing order status updates.
  • To improve our services: By analyzing customer behavior and feedback, we can enhance our product offerings and user experience.
  • To send promotional materials: With your consent, we may send you newsletters, promotions, and updates about new products or special offers.
  • To provide customer support: We use your information to assist with inquiries, resolve issues, and improve our service.

3. Sharing of Your Information We respect your privacy and only share your data under specific circumstances:

  • Third-party service providers: We may share your data with trusted third-party vendors who help us run the platform, process payments, or deliver products. These providers are bound by confidentiality agreements and only access your data as necessary to perform their functions.
  • Legal obligations: If required by law, we may disclose your personal data to comply with legal processes or protect the rights, property, or safety of CLOTHWIK, our users, or the public.

4. Data Security CLOTHWIK takes the security of your data seriously. We use industry-standard encryption technologies to protect your personal information during transmission and secure it on our servers. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights As a user, you have the following rights regarding your personal information:

  • Access and update: You can access or update your personal information by logging into your account or contacting us at contact@clothwik.shop.
  • Deletion: If you wish to delete your account or personal information, please contact us via email. Note that certain data may be retained for legal or regulatory compliance.
  • Opt-out: You can opt-out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.

6. Cookies Policy We use cookies and similar tracking technologies to personalize your experience on our website and app. Cookies help us understand how you use our services, improve site performance, and remember your preferences.

  • Essential Cookies: These cookies are necessary for the functioning of our platform, such as remembering login sessions and shopping cart items.
  • Analytical Cookies: These help us understand user behavior and improve our website’s functionality.
  • Marketing Cookies: These cookies are used to deliver personalized ads based on your browsing activity.

You can manage cookie preferences in your browser settings. However, disabling cookies may affect the functionality of our platform.

7. Third-Party Links Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we recommend reviewing their privacy policies before sharing any personal information.

8. Children’s Privacy CLOTHWIK does not knowingly collect or solicit personal data from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information from our records.

9. Policy Updates CLOTHWIK reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us If you have any questions or concerns regarding this Privacy Policy or your personal data, feel free to reach out to us:

Address: Delhi, India

Email: contact@clothwik.shop