for CLOTHWIK

Welcome to CLOTHWIK! By accessing or using our website (www.clothwik.shop) and mobile app, you agree to comply with the following Terms and Conditions. These terms govern your use of our platform, including browsing, purchasing, and any interactions with our services.

Please read these Terms and Conditions carefully before using our platform. If you disagree with any part of the terms, you must refrain from using our website and app.

1. General Use

By accessing CLOTHWIK, you agree to:

  • Use our platform in compliance with applicable laws and regulations.
  • Provide accurate, complete, and up-to-date information when creating an account or placing an order.
  • Refrain from using our services for fraudulent activities, including unauthorized or unlawful purchases.

CLOTHWIK reserves the right to restrict access to our platform or terminate accounts at our discretion in case of violations of these terms.

2. Account Creation

To purchase products from CLOTHWIK, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account information, including your password.
  • All activities that occur under your account.

If you suspect unauthorized use of your account, please notify us immediately at contact@clothwik.shop. CLOTHWIK is not liable for any loss or damage resulting from your failure to protect your account information.

3. Product Information

We strive to ensure that all product descriptions, images, and prices on our website are accurate and up-to-date. However, errors may occur. If we discover an error in the pricing or availability of a product you ordered, we will inform you promptly and offer an option to confirm or cancel your order.

Product colors and images displayed on our platform may slightly differ from actual products due to variations in display settings on different devices.

4. Pricing and Payments

All prices listed on CLOTHWIK are in INR (Indian Rupees) and inclusive of applicable taxes unless stated otherwise. CLOTHWIK reserves the right to change prices at any time without prior notice.

Payment for orders can be made through various methods available on our platform, including credit cards, debit cards, and UPI. By completing a transaction, you represent that the payment information provided is accurate and authorized.

5. Order Processing and Delivery

Once an order is placed, you will receive an email confirmation with details of the order. CLOTHWIK will endeavor to process and ship your order promptly.

Delivery times and charges may vary based on your location and the selected shipping method. CLOTHWIK is not responsible for any delays or disruptions in delivery caused by third-party courier services or unforeseen circumstances.

6. Returns, Refunds, and Cancellations

We want you to be completely satisfied with your purchase. CLOTHWIK offers returns, refunds, and cancellations under the following conditions:

  • Returns: You may return items within [X days] of delivery, provided that the products are in their original condition, unworn, and with all tags attached.
  • Refunds: Once we receive and inspect the returned items, refunds will be issued through the original payment method used during the purchase. Please allow [X days] for the refund to be processed.
  • Cancellations: Orders may be canceled before they are shipped. If your order has already been dispatched, you will need to initiate a return once the product is delivered.

For detailed information on our returns and refund policies, please refer to our Returns and Refund Policy section.

7. Promotions and Discounts

CLOTHWIK may offer promotions, discounts, and special offers from time to time. These offers are subject to specific terms and conditions, which will be provided at the time of the offer.

Promotional codes are non-transferable, and cannot be redeemed for cash. CLOTHWIK reserves the right to cancel or modify promotions at any time without prior notice.

8. Intellectual Property

All content on CLOTHWIK, including but not limited to text, images, logos, graphics, and product descriptions, is the property of CLOTHWIK or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or use any of our content for commercial purposes without obtaining prior written permission from CLOTHWIK.

9. Limitation of Liability

To the fullest extent permitted by law, CLOTHWIK and its affiliates, directors, employees, and agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use of or inability to use our website or app.
  • Errors, inaccuracies, or interruptions in our services.
  • Unauthorized access to or alteration of your account data.

CLOTHWIK’s total liability to you for any claims arising from your use of the platform will not exceed the amount paid by you for the specific order in question.

10. User-Generated Content

If you submit reviews, comments, or other user-generated content on CLOTHWIK, you grant us a non-exclusive, royalty-free, and worldwide license to use, reproduce, modify, and publish that content. You agree that your submissions will not infringe upon any third-party rights or be unlawful.

We reserve the right to remove any content that violates these terms, is offensive, or is otherwise inappropriate at our discretion.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

12. Amendments to the Terms

CLOTHWIK reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or app. By continuing to use our platform after such updates, you agree to the modified terms.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of our platform will be subject to the exclusive jurisdiction of the courts in Delhi, India.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us: